HOME SPECIALTY
Approved and Unapproved Product List
Effective January 2023 | Replaces All Previous Lists
APPROVED PRODUCTS
APPROVED PRODUCTS
EXTERIOR:
- Additions, Renovations and Structural Changes
- Air Conditioners
- Artificial Turf
- Awnings
- Chimney Repair (Excluding New Chimney Builds)
- Decks
- Docks (Permanently Affixed)
- Doors
- Electric Vehicle (EV) Chargers
- Energy Saving Retractable Pool Covers
- Fencing: Invisible and Visible
- Foundation Repair1
- Garages, Car Ports, Pole Barns, Garage Doors, Garage Storage Systems and Floor Sealer
- Gazebos
- Generators – Installed2
- Irrigation
- Landscape Installation
- Masonry/Asphalt: Driveways,Concrete, Pavers and Retaining Walls
- Oil/Propane Tank Replacement
- Outdoor Kitchens/BBQ
- Outdoor Lighting
- Painting
- Patios (Including Patio Furniture)
- Ponds
- Pool Remodeling and Repairs
- Roofing3
- Salt Chlorinators
- Siding
- Solar Photovoltaic4
- Solar Thermal: Domestic Hot Water Heating and Pool Heating
- Spas
- Sport Courts
- Storage Units and Sheds5
- Sun Rooms
- Windows
- Wind Turbines
- Wood Playsets
APPROVED PRODUCTS
INTERIOR:
- Appliances
- Basement Systems6
- Boilers
- Cabinets and Cabinet Refacing
- Closet Finishing Systems
- Countertops
- Dampers
- Duct Cleaning
- Duct Cleaning
- Electrical
- Fans: Whole House, Gable and Ceiling
- Flooring
- Furnaces
- Gaming Tables
- Garage Heaters
- Geo-Thermal Systems
- Heat Pumps
- Home Safety Solutions: Stair Lifts and Wheelchair Ramps
- Home Theater Equipment: Installed
- Indoor Air Quality: Filtration, Humidification and Thermostats
- Insulation7
- Lighting: Installed
- Painting
- Plumbing
- Refacing: Liners, Shower Replacements and Walk-In Tubs
- Remodels: Room Additions and Renovations
- Stoves: Gas, Wood and Pellet
- Tiling
- UV Lights
- Water Heaters
- Water Softeners8
- Window Treatments9
- 1 Foundation Repair – excludes mobile homes
- 2 Generators – Installed: battery storage may be included as part of a total installed solution
- 3 Roofing – including solar shingles, repairs, restoration and rejuvenation spray treatments
- 4 Solar Photovoltaic – battery storage may be included as part of a total installed solution
- 5 Storage Units/Sheds – must be permanent vs. portable
- 6 Basement Systems – including wall finishing, encapsulation and foundation repair
- 7 Insulation – including blown, liquid, rolled and radiant barrier – must contain R-Value
- 8 IWater Softeners – solution usually consists of salt or potassium chloride pellets to remove minerals from the water that cause hardness and scale. Water Treatment Products/Services usually consists of filters designed to remove contaminants from water (e.g., reverse osmosis), and is not an approved product/service.
- 9 Window Treatments – including blinds (horizontal and vertical), window tinting, shutters (including home hurricane shutters), shades (roller, venetian and pleated) and awnings
MAINTENANCE & EXTENDED SERVICE AGREEMENTS:
- Maintenance or extended service agreements (defined as multi-year extended parts and/or labor warranty) cannot be the primary and/or only purchase. This is defined as the maintenance agreement not exceeding 50% of total purchase amount.
- Maintenance agreements are permitted to be purchased within 12 months (24 months for JB & A Extended Warranties) of new product purchase date as long as warranty is 50% or less of original purchase.
- Merchant, and not Synchrony, is responsible for remitting payment owed to its vendor, the authorized Warranty provider, for any warranty transaction made on a Synchrony account under the Merchant Agreement.
- Maintenance or extended service agreements must be underwritten through Synchrony’s list of approved Warranty and Service Providers.
- For a list of Synchrony approved Warranty and Service Providers please contact your Synchrony Sales Representative.
- Merchant underwritten extended Warranty and Service contracts are not allowed.
MERCHANT PROVIDED PREVENTATIVE MAINTENANCE AND CONSUMABLES:
- Pre-funding/billing in advance of preventative maintenance service or consumables delivery is not allowed
- Merchant provided preventative maintenance (e.g., Spring Air Conditioning or Fall Furnace tune-up to ensure equipment is operating at maximum efficiency) and/or consumables (e.g., furnace and humidifier filters, UV light replacement, refrigerant) sales are permitted and may be processed as stand-alone transactions.
UNAPPROVED PRODUCTS
UNAPPROVED PRODUCTS
EXTERIOR :
- Floating Boat Docks and Floating Decks/Docks
- Landscape Maintenance
- Lawnmowing Services
- Pest Control
- Plastic Storage Units
- Pools: In/Above/On Ground
- Vehicle Lifts, Power Chairs and Scooters
UNAPPROVED PRODUCTS
INTERIOR :
- Alarm Systems
- Basement Waterproofing10
- General Carpentry
- Maid Services
- Pest Contro
- Water Treatment Products/Services11
- 10 Basement Waterproofing – Grandfathered approved merchants maintained in Client Risk Management department files
- 11 Water Treatment Products/Services usually consists of filters designed to remove contaminants from water (e.g., reverse osmosis), and is not an approved product/service. (Unless installed in conjunction with a Water Heater or Humidifier). Pentair, Puronics and Rainsoft Merchants are permitted